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Hail Damage Frequently Asked Questions

How do I know if I have hail damage?
Not all damage is visible, so you may not even realize you have it. When a hail storm sweeps through your neighborhood, your roof, siding, and windows need to be inspected by a qualified professional as soon as possible.

Because roof damage can’t be seen from the ground, a trained expert needs to go up on your roof to examine the shingles. He’ll look for impact damage and bruising that can reduce the life expectancy of the roof.

What do I do first?
Make Auben your first call and we’ll contact your insurance company with you. We’ll inspect the entire exterior of your home, including the roof, siding, windows and gutters for any damage. We’ll take care all of the repairs and handle the entire insurance process for you.

What if my adjuster says I don’t have damage?
Adjusters are called in from all over the country after a storm, and they may not be familiar with the type of storm damage we get in Minnesota. Because we’re local, we’re experts on hail and wind damage. If we do find damage, we’ll review the evaluation with your adjuster to ensure you are fairly compensated. 

What if I only have minor damage?
It’s in your best interest to fix any hail damage, no matter how minor. Though you may not experience problems right away, hail damage will compromise the integrity of the shingles and reduce the life span of your roof. 

Will my insurance rates go up?
Your insurance company can’t raise your rates or drop you for making a claim because storm damage is considered an “act of God.” Your only out-of-pocket expense should be the deductible on your policy.

We’ll make the insurance process as easy as possible by working directly with your insurance company to facilitate the process for you.